Privacy Policy
LAST UPDATED: 05/09/2026
Website measurement
We use Umami to understand visits, checkout steps and which campaigns bring people to the shop. We keep a random browser identifier and first and latest campaign tags in your browser for up to 30 days. Campaign details may also be attached to your order or event request so we can understand completed purchases and accepted bookings.
Analytics events exclude your email, address, phone number, uploaded photos and recovery tokens. Umami is disabled in the admin portal and respects Do Not Track, Global Privacy Control and the preference below. We do not record browsing-session replays. This preference applies to Umami on this browser.
Newsletter preferences
When you join Letters to Keep, we use your email address and chosen topics to send a confirmation email and, after you confirm, the letters you requested. Resend processes these emails and stores contact and topic preferences on our behalf. Joining is optional and separate from placing an order.
Unconfirmed requests expire after 24 hours. We retain a minimal record of your consent and chosen topics for up to one year. We use short-lived, hashed email and network identifiers to limit repeated signup requests. Email addresses and confirmation tokens are not included in our newsletter analytics events.
You can manage topics or unsubscribe using the link in each newsletter. A previous global unsubscribe stays in place. To request help or removal of your newsletter data, contact hello@thth.ng.
At To Have & To Hold, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information.
1. Application of this Privacy Policy
This Privacy Policy applies to the use of our website at https://www.thth.ng, our mobile application, and all affiliated websites and services owned and operated by us (collectively, the "Services"). This Privacy Policy is part of our Terms of Use.
2. Information We Collect and How We Collect It
Information You Provide Us:
When you register for a To Have & To Hold account, attend an event, interact with us on social media, or provide us with information, we may collect personal information such as your name, email address, mobile phone number, banking information, and other details that identify you (collectively, "Personal Information").
Information from Third Parties:
We may collect Personal Information about you from other companies, such as consumer reporting agencies or your employer.
Information Automatically Collected:
We may collect information about your use of our Services, including Device Information, Log Information, and information collected through cookies and similar technologies.
Location Information:
To Have & To Hold may collect and use location data from your device to enable certain features of the app. This includes showing nearby vendors, venues, and services based on your location to enhance your event planning experience.
Your location data may be accessed while the app is in use or running in the background, but only if you grant permission. We do not share your location with third parties for advertising purposes.
You can control location access in your device settings at any time. Disabling location services may limit some features of the app.
Instax Photo Maker:
When you choose, crop, caption, or download an image in our Instax Photo Maker, that work happens locally in your web browser. The original image is not uploaded to us and does not leave your device.
If you separately choose to order a physical print, we ask for your confirmation before uploading the cropped Mini print image. That copy is stored at a public Blob URL for order fulfilment, so anyone who obtains its hard-to-guess link can access it. The optional caption and downloadable border are not included in the print upload.
If you use the optional direct-print feature, your browser asks permission to pair with a compatible Instax Link printer using Web Bluetooth. The compressed print image is transferred directly from your browser to that printer and is not uploaded to our server.
3. Lawful Basis for Use of Your Personal Information
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Consent: By using our Services, you consent to the terms of this Privacy Policy.
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Contractual Obligations: We may process your Personal Information to fulfill our contractual obligations, such as providing our Services to you.
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Legal Obligations: We may process your Personal Information to comply with legal obligations mandated by applicable laws.
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Legitimate Interest: We may process your Personal Information for legitimate interests, such as fraud prevention and marketing.
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Vital Interest: We may process your Personal Information if necessary to protect your vital interests or the interests of another natural person.
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Public Interest: We may process your Personal Information if necessary to perform an obligation in the public interest.
4. How We Use Information
We may use your Personal Information to:
- Fulfill and support our contractual obligations to you.
- Send important notices about our Services and changes to our terms, conditions, and policies.
- Offer our products and services and products and services of third parties that we think you might find of interest.
- Improve our Services based on your usage patterns.
5. How We Share Information
We may share your Personal Information with:
- Our affiliated companies and service providers.
- Financial service providers and non-financial companies for marketing and fraud prevention.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
- Relevant law enforcement officials or other third parties to investigate fraud or comply with legal requests.
6. Opt-Out Rights
You have the right to opt-out of receiving promotional communications from us by following the "unsubscribe" instructions in any communication you receive from us or by contacting us at hello@thth.ng.
7. Security and Storage
We have suitable security measures in place to prevent your Personal Information from being accidentally lost or used or accessed in an unauthorized way by a third party. We limit access to your Personal Information to those employees, agents, contractors, and other third parties who have a business need to know.
Please note that all uploaded images will be held at utmost confidentiality and deleted immediately after each print.
8. Children's Privacy
Our Services are not directed to children under the age of eighteen (18). We do not knowingly collect Personal Information from children under the age of eighteen (18).
9. Changes to our Privacy Policy
We may revise this Privacy Policy at any time. When we revise this Privacy Policy, we will post the revised version via our Services and will update the date at the top of this Privacy Policy.
If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us at hello@thth.ng.